Privacy Policy

Last updated: November 2025

Introduction

Yeviva respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and any other information you provide when requesting a consultation
  • Usage Data: Information about how you use our website, including IP address, browser type, and pages visited
  • Consultation Information: Details about your food preferences, lifestyle habits, and consultation notes

How We Use Your Information

We use your personal information to:

  • Schedule and conduct nutritional consultations
  • Communicate with you about our services
  • Improve our website and services
  • Comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

  • Consent: When you provide your information through our contact form
  • Contract: To provide the consultation services you've requested
  • Legitimate Interests: To improve our services and website functionality

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist us in operating our website and services
  • Professional advisors when required by law
  • Law enforcement if legally required

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Consultation records are typically retained for a period appropriate to our services.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this privacy policy or wish to exercise your data protection rights, please contact us:

Yeviva
15 Bold Street
Liverpool L1 4DJ
United Kingdom

Email: [email protected]
Phone: +44 151 709 58 40